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V.6.2.4 - Latest
This release introduces new features and improvements designed to streamline your workflow and enhance productivity.
This version will be released soon!
1 - Auto-close app after ticket creation
A new setting is now available that allows the app window to close once a ticket is created automatically.
This option can be enabled or disabled from the Settings page, offering a more seamless user experience.
2 - Admin configuration to prevent multiple ticket creation from same email
Admins can now configure the system(from the addon's General Settings section in Jira) to block the creation of multiple tickets from a single email.
This helps reduce duplication and ensures better ticket management.
3 - Enhanced Email Tracking After Ticket Creation
To help you better track which emails have already been converted into tickets, we’ve introduced the following enhancements:
Email Tagging: After a ticket is created, a blue category, "Jira plugin for Outlook," is automatically applied to the original email to mark it visually.
Issue Key in Subject: The related issue key is now appended to the email subject line. This makes it easier to spot processed emails at a glance and avoid duplicate ticket creation.
4- Email Automation Rules
Eliminate repetitive clicks! With Email Automation Rules, you can now automatically determine the default Jira project and issue type to be selected based on the sender’s email address or domain,
⏳ Save valuable time by skipping manual selection
✅ Guarantee consistency across issues created via email
⚙️ Easily configure rules for individuals or entire domains
5- Bug Fixes
Some Issues resolved for DC instances Jira 10
Resolved the Create screen reload issue.
Fixed the incorrectly cleared Summary field value issue
Restored access to Find Issues screens for Data Center customer accounts.
Corrected several translation errors.
Various other minor bug fixes and stability improvements.
6 - AI Features Now Supported on DC Instances
The AI features introduced in our previous release, for Cloud are now available on Data Center as well:
AI Smart Create – Quickly fill create screen fields and create issues based on your Email content.
NL Issue Search – Search for issues using everyday language.
AI Content Refiner – Improve & Summarize the description or comments content.
We’d love your feedback! Please let us know how these updates enhance your workflow.
Don't hesitate to leave a review here!